Our prices in the base correspond to the services that we offer
- responsibility for defects - 2 years
- guarantee of compatibility - see below
- professionals on the phone who know and willing to help in choosing the correct replacement part.
- invoices with due date for service partners
- continuous work to clarify and facilitate the purchase of goods in our store
However, it is also a priority for us to adequately reflect the price situation on the market. That is why we have introduced guarantee of the lowest prices. What does it mean?
Send us a link of the cheaper part and we offer a lower price of component.
Compatible components are not well known from the producers.
Our partner service centers, but also customers, who demand a through us, help us to closer identify compatible parts for your laptop.
Our department of product development is primarily concerned with the proper tracing of compatible components and their correct inclusion. However, we are only human, and despite a lot of innovation and helping tools, we can make a mistake.
That is why we have introduced the concept of "guarantee of the compatibility", which guarantees that if we deliver a bad part for customer, then it will be delivered within 24 hours (if in stock) in the form of exchange of the consignment.
Payment of postage are distinguished by these rules
- If Terahertz make a mistake during the presentation of compatible work, paid transportation there and back. We always before arrange the differential price of the spare part by phone or email
- If the customer make a mistake aboutwrong choice, sent at his own expense consignment back and Terahertz CZ refund the amount for the purchased goods.
How can you prevent wrong choice of spare part:
Primarily
- photography of the spare part
- characteristics listed in the spare part
Please be attention at the red highlighted text. For example: