Dear Terahertz.cz e-shop customers

We are pleased that you are interested in us and we would like to present you here more information about our company.

During the period of our focus we would characterize ourselves as follows:


E-shop

■ 95% of items offered in stock - more than 10000 parts and accurate stock information

■ One of the largest knowledge databases of laptop spare parts on

World, which to date exceeds more than 600,000 compatibilities.

■ The largest range of keyboards with Czech localization

Prices

■ wholesale prices when ordering multiple items at once

■ individual and flexible pricing policy

■ possibility of assigning advantageous discount categories according to the customer's purchase history

■ purchases with maturity for verified customers

Shipping

■ delivery within the Czech Republic within 24 hours (if the goods are in stock)

■ possibility of continuous tracking of the shipment on the way (Track&Trace)

■ we use quality packaging materials made exclusively for our products

■ 0.017% risk of damage or loss during shipment

People

■ Friendly, responsible and highly competent staff with a willingness to deal with even the most

the most difficult cases

■ a dedicated specialist for each type of product category who will be happy to

help you choose the right part

■ we do what we say and mean what we say


Warranty and claims

■ Two-year warranty on all products from 10.7.2019

■ Fast turnaround on claims with piece-for-piece replacement within 24 hours (if

the claimed goods are in stock, otherwise within 10 working days)

Quality

■ We supply quality LCD panels from world-class manufacturers without defective pixels

■ Very low failure rate of all goods supplied from proven suppliers

■ Input and output quality control of all goods, thanks to which, we rapidly

reduces the risk of receiving non-functioning or damaged goods

Translated with www.DeepL.com/Translator (free version)